I have always learned best by doing. Instruction, especially written, frankly puts me in a coma. So I hope this doesn't come off like that.
I most certainly am not qualified to tell anyone how to do anything here. I have and no doubt will make mistakes, and at times have reacted to the trolls and extremists in ways I am not proud of.....taking bets it will happen again! But a bit over 2 years experience might be worth something to someone.... :)
Early on I was, in my opinion, not so good at moderating my column, I deleted things that "I" found offensive, or just simply disagreed "strongly" with a couple of times with absolutely no justification from the CoH. If I remember correctly tyler chastised me a bit, I went back over the specific incident/s, realized I was dead wrong and moved on. After that, I reported comments that I was not 100% certain were CoH violations and deleted the obvious garbage, then let the pros handle the rest. That practice has served newsvine & my sanity well up till today.....damn that was not near as complicated as it seems around here at times...K.I.S.S....LOL
Feel free to add your thoughts and comments.